Cookie Policy — FixZone
Effective Date: November 18, 2025
Entity: Fixzone Inc., a Delaware corporation operating primarily in New York
Contact: info@fixzone.app
Fixzone Inc. (“Fixzone,” “we,” “our,” or “us”) uses cookies and similar tracking technologies to improve user experience, analyze performance, and personalize content on our website (“Site”) and mobile application (“App”). This Cookie Policy explains what cookies we use, why we use them, and how you can manage or disable them. By using FixZone you consent to the use of cookies as described below.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit our Site or use our App. FixZone may also use:
- SDKs (Software Development Kits)
- Pixels
- Web beacons
- Local storage
These tools help deliver core functionality and improve user experience.
2. Types of Cookies We Use
2.1 Essential Cookies (Strictly Necessary)
Required for FixZone to function properly. Used for:
- Account login
- Security and fraud detection
- Session management
- Payment processing
- Displaying core features
You cannot disable these cookies.
2.2 Performance & Analytics Cookies
Used to understand:
- User behavior
- App errors and crashes
- Most visited screens
- Load time and speed
Tools may include:
- Firebase Analytics
- Google Analytics
- Mixpanel or Segment
We use this data to improve FixZone’s performance and reliability.
2.3 Functional Cookies
Used to enhance experience:
- Save preferences
- Remember login sessions
- Customize interface
- Retain location selections
2.4 Advertising & Marketing Cookies (If applicable)
FixZone may use:
- Facebook Pixel
- Google Ads remarketing tags
- TikTok Pixel
- LinkedIn Insight Tag
These help:
- Deliver relevant ads
- Measure campaign performance
- Build audiences for marketing
FixZone does not sell personal data to advertisers.
2.5 Location-Based Tracking
Our App may use:
- GPS
- WiFi-based location
- IP-based geolocation
Used for:
- Displaying service areas
- Matching Clients with Providers
- Ensuring compliance and safety
Precise location is only used if the user consents.
3. Third-Party Cookies
Third parties may collect data when you use FixZone, including: Stripe (payments), Google Maps (location services), analytics providers, and marketing platforms. These providers have their own privacy and cookie policies. FixZone is not responsible for third-party cookie practices.
4. How We Use Cookies
4.1 Operate the Platform
- Authenticate users
- Secure accounts
- Process bookings
- Enable payments
- Manage sessions
4.2 Improve User Experience
- Store preferences
- Show relevant Providers
- Maintain language settings
- Save search filters
4.3 Analytics & Optimization
- Detect errors
- Improve navigation
- Analyze user flows
- Optimize marketing campaigns
4.4 Security
- Detect fraudulent activity
- Identify suspicious logins
- Protect accounts
- Monitor unusual patterns (e.g., FixCoin abuse)
5. How to Manage Cookies
5.1 Browser Controls
You may disable cookies through your browser settings (Chrome, Safari, Firefox, Edge). Warning: Fixzone may malfunction.
5.2 Mobile App Controls
Your device may allow blocking personalized ads or resetting advertising IDs.
5.3 Opting Out of Advertising Cookies
You may opt out through: Google Ads Settings, Facebook Ad Preferences, TikTok Ad Preferences, LinkedIn Ad Settings, Network Advertising Initiative (NAI), and Digital Advertising Alliance (DAA). FixZone respects opt-out signals where applicable.
6. Do Not Track (DNT)
Some browsers offer “Do Not Track” signals. Fixzone does not currently respond to DNT due to lack of universal standards.
7. Consent Requirements
U.S. users require simple disclosure. If Fixzone later accepts E.U. users, a GDPR-style cookie banner will be required.
8. Updates to This Cookie Policy
We may update this Policy at any time. Continued use of Fixzone indicates acceptance.
9. Contact Us
Email: info@fixzone.app