FixZone Support

Need help with your account, a booking, or becoming a launch provider? Our team is here to support homeowners, providers, and partners as FixZone grows.

How to contact us

For general questions, partnerships, or press inquiries, you can reach us at:

For homeowners

If you have an issue with a booking, a provider, or a payment, please include your job ID, the date of service, and any relevant screenshots or photos when you contact us. This helps us review and resolve your case as quickly as possible.

For providers

If you are a service professional interested in joining FixZone as a launch provider, or if you have questions about your account, payouts, or verification, reach out with your trade, service area, and any relevant license information so we can assist you faster.

Response times

We aim to respond to most messages within 1–2 business days as we continue to expand the FixZone platform and support team.