Security at FixZone
Your safety and data protection are core to how FixZone is built. We use verified professionals, encrypted payments, strict internal controls, and clear policies to protect every homeowner and provider on the platform.
Verified Professionals
Every FixZone provider is verified and, where applicable, background-checked and licensed according to local regulations. We continuously monitor performance through real reviews, job history, and internal trust & safety signals to keep the marketplace clean and reliable.
Secure & Encrypted Payments
All payments are processed securely through Stripe. FixZone never stores full credit card numbers. Transactions are protected with industry-standard encryption, fraud monitoring, and dispute-handling tools designed to protect both homeowners and providers.
Privacy & Location Protection
FixZone never displays the exact address of a client publicly. Providers only see the precise location after a job has been accepted. All location data and personal information are handled according to our Privacy Policy, Location Services Disclosure, and Data Security & Retention Policy.
Internal Security
Internally, FixZone applies strict access control, logging, and monitoring. Only authorized personnel can access sensitive data, and all access is tracked. We review security practices regularly and act quickly on any suspicious activity or incident.
Need to report an issue?
If you believe there is a security, privacy, or fraud issue related to a job or your account, please contact us immediately at info@fixzone.app.